Privacy policy

At Little RE Gifts, we respect your privacy and want you to feel comfortable shopping with us, whether you’re shopping online or visiting us in-store.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it and how we look after it.

1. What personal information do we collect?

Depending on how you interact with Little RE Gifts, we may collect information such as:

• your name;
• email address;
• phone number;
• billing and delivery address;
• order and purchase details;
• payment information necessary to process a transaction;
• information you provide when contacting us;
• information you provide when signing up to receive marketing communications;
• feedback, reviews or other information you voluntarily provide; and
• information collected when you use our website, such as IP address, browser type and website activity.

We aim to only collect information that is reasonably necessary for our business activities and to provide our products and services.

2. How do we collect your information?

We may collect personal information when you:

• place an order through our website;
• purchase something from us in-store;
• create or use an online account;
• contact us by email, phone, social media or another method;
• sign up to our mailing list;
• enter a competition or promotion;
• provide feedback or a product review; or
• browse or use our website.

We may also receive limited information from third-party services that help us operate our website, process payments, provide delivery services or manage our marketing.

3. Why do we collect your information?

We may collect and use your personal information to:

• process and fulfil your orders;
• arrange delivery;
• process payments;
• communicate with you about your order;
• respond to enquiries and customer service requests;
• process returns, refunds and product issues;
• improve our website, products and customer experience;
• administer competitions and promotions;
• send marketing communications where you have chosen to receive them;
• prevent fraud, misuse or other unlawful activity;
• maintain appropriate business and transaction records; and
• comply with our legal obligations.

4. Marketing communications

If you choose to subscribe to our mailing list, we may use your email address to send you information about:

• new products;
• special offers;
• sales;
• promotions;
• events; and
• other Little RE Gifts news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at littleregifts@gmail.com.

Unsubscribing from marketing communications will not stop us from contacting you about an existing order or other transaction where we need to communicate with you.

5. Payment information & Squarespace

Little RE Gifts uses Squarespace to operate our website and online store.

Customers can pay for online orders using Visa and Mastercard debit or credit cards, Apple Pay and Google Pay, subject to the payment options available at checkout.

When you place an order through our website, Squarespace and applicable payment service providers may collect and process information necessary to complete your transaction.

This may include your name, billing and delivery details, contact information and payment information.

Little RE Gifts does not store your full credit or debit card details.

Payment information is handled by the relevant payment provider in accordance with its own privacy policy and terms.

Squarespace may also process information relating to your use of our website and online store in order to provide website, e-commerce, security and related services.

For more information about how Squarespace handles personal information, customers should refer to Squarespace’s current privacy policy.

6. Who may we share your information with?

We may need to share relevant personal information with trusted third parties who help us operate our business.

These may include:

• Squarespace and website service providers;
• payment processors;
• Australia Post and other delivery providers where required to fulfil an order;
• technology and IT providers;
• email and marketing platforms;
• website analytics providers;
• professional advisers; and
• government agencies, regulators or law enforcement bodies where required or authorised by law.

We only provide information that is reasonably necessary for the relevant purpose.

We do not sell your personal information to third parties.

7. Overseas disclosure

Some third-party services we use to operate our website, process payments, provide marketing services or store information may be located overseas or may store information on servers outside Australia.

Where applicable, we will take reasonable steps to ensure personal information is handled appropriately.

The countries in which information may be stored or processed can vary depending on the service providers we use.

8. Website cookies & analytics

Our website may use cookies and similar technologies to help us:

• operate the website;
• remember preferences;
• understand how customers use our website;
• improve website functionality;
• understand website traffic; and
• provide relevant advertising or marketing where applicable.

You can generally manage or disable cookies through your web browser settings.

Disabling certain cookies may affect how some parts of the website operate.

9. How we protect your information

We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.

These steps may include appropriate technical, physical and administrative safeguards.

However, no online system can be guaranteed to be completely secure.

If we become aware of a data breach involving personal information, we will respond in accordance with any applicable legal obligations.

10. How long do we keep personal information?

We keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to:

• provide our products and services;
• maintain appropriate business and transaction records;
• meet legal and accounting requirements;
• resolve disputes; and
• comply with our legal obligations.

When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

11. Accessing or correcting your information

You may contact us if you would like to:

• request access to personal information we hold about you; or
• ask us to correct information that is inaccurate, incomplete or out of date.

Please contact:

littleregifts@gmail.com

We may need to verify your identity before providing access to personal information.

We will respond to requests within a reasonable timeframe and in accordance with any applicable privacy laws.

12. Privacy complaints

If you believe Little RE Gifts has not handled your personal information appropriately, please contact us first.

We take privacy concerns seriously and will investigate your complaint and try to resolve it.

Please contact:

If the Privacy Act applies to Little RE Gifts and you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).

13. Children’s privacy

Little RE Gifts sells products intended for babies and children, but our website is not intended to knowingly collect personal information directly from children.

Orders and online purchases should be made by a parent, guardian or other person legally able to make the purchase.

If we become aware that we have inadvertently collected personal information directly from a child, we will take reasonable steps to address the situation.

14. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The most recent version will be published on our website.

Last updated: 10 August 2026

15. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us.